App / Casino
This page sets out exactly what data minminbet collects when you create an account, how we use it, and what choices you have over your own records. Everything here applies to account holders in regions where access is permitted under local law.
When you open an account with us, we collect the details you enter during registration — your name, contact address, and the wallet identifiers you connect for deposits and withdrawals. If you use OVO, ShopeePay, or LinkAja as your payment method, we record the transaction reference and amount to match it to your account wallet. We do not store your full wallet PIN or authentication credentials for those services; those stay inside the wallet app itself. We also collect technical data: the device type you use to access the lobby, your browser session identifiers, and the pages you visit inside your account. This data helps us keep your session consistent whether you switch between phone and desktop. We retain account records for as long as your account remains active, and for a further period required by applicable regulations in eligible regions. You can check your transaction history directly from your account dashboard after login — the records shown there reflect what we hold on file. If you have questions about a specific entry, our support team can retrieve it for you.
Transaction references linked to your account wallet
Payment records matched to your deposit history
Withdrawal references stored for account reconciliation
Session identifiers and browser type for continuity
This policy covers data processed by minminbet directly. It does not extend to the internal data practices of third-party wallet providers or external services you connect to your account. Understanding the boundary helps you know exactly where to direct questions.
Covered. Login events, session records, and any data entered during account registration fall inside this policy. You can request a summary of what we hold for your account at any time through support.
Covered. Deposit and withdrawal references — including those processed through OVO, ShopeePay, or LinkAja — are stored within your account and governed by this policy. The wallet provider's own terms govern their side of the transaction.
Covered. Game session logs and lobby navigation data are retained as part of your account record. Game titles from studios such as PG Soft or CQ9 are delivered through the platform; their internal systems are outside this policy's scope.
Not covered here. Once you leave our platform and interact with an external wallet app, payment gateway, or linked service, that provider's own privacy terms apply. We recommend checking those terms directly with the relevant provider.
You have concrete options when it comes to the data we hold on your account. Reviewing your own records is the first step — log in, go to your account dashboard, and the transaction and session history shown there reflects what we currently store. If you spot an error in your registered details, you can request a correction by contacting our support team directly; we will verify your identity through the account access path and update the record once confirmed. If you want to know specifically what categories of data we hold for your account, send a written request through our support channel and we will respond with the details on file. For Indonesian account holders, availability of these rights depends on applicable local law and the eligible region status of your account. We do not sell your personal data to third parties. Requests to close an account and delete associated data are handled by our team; retention obligations under applicable regulations may mean some records are kept for a defined period even after closure.
Open your account dashboard after login. Transaction and session history are listed there. What you see reflects the data we currently hold — no need to contact support for a standard account summary.
If your registered name, contact address, or wallet identifier is wrong, raise it with our support team. We verify through your account access path before making any change to ensure the update is authorised.
Send a written request through our support channel. We will confirm the categories of data on file for your account. Response timing depends on the verification step; we aim to keep the process straightforward.
Contact support to start the closure process. Some records may be retained for a period required by applicable regulations in your region, even after the account is closed. We will confirm what applies to your case.
Questions about how your data is handled, requests to correct a record, or concerns about a specific entry in your account history — all of these come to our support team. Use the channel that works for you; every route connects to the same account team.
Open the chat icon from any page inside your account. State your question or data request and a team member will pick it up. Keep your account username ready for faster identity verification.
Send a written request to our support email address shown in the contact section of your account dashboard. Include your registered contact detail so we can match the request to your account record.
For self-service record checks — your transaction history, session log, and registered wallet details — the account dashboard after login is the first place to look. No support ticket needed for a standard data review.
Data security is handled at the account level and at the connection level. Sessions between your device and our platform use encrypted connections so that data in transit is not exposed to interception. Account passwords are stored in hashed form — we do not hold your plain-text password and cannot retrieve it; the reset path in your account settings creates a new one. Cookies are used to keep your session consistent between pages and, where you have opted in, to remember login state across visits. You can adjust cookie preferences through the settings link on the site. Data is retained only as long as necessary for account operation and for any period required by applicable regulations in eligible regions. We do not share personal data with studios such as PlayStar or Microgaming; those providers receive only the game session signals needed to run a title in the lobby.
All data between your device and the platform travels over an encrypted connection. This applies whether you access your account from a phone browser or desktop. The connection state is visible in your browser's address bar.
We use session cookies to keep your lobby state consistent across pages. Preference cookies are only active if you opt in. Adjust your cookie settings at any time through the link in the site footer — changes apply from the next page load.
Active account records are kept for as long as your account is open. After closure, a retention period applies as required by applicable regulations in your region. The support team can tell you the specific period relevant to your account.
We do not sell your personal data. Game studios in our lobby — PG Soft, CQ9, PlayStar, Microgaming — receive only the session signals needed to load a game title. Your wallet identifiers and contact details stay within our account system.
These are the questions we hear most often about how data is collected, stored, and managed on your account. If your question is not here, contact support directly through live chat or the email address in your account dashboard.
We collect the details you enter at registration: your name, contact address, and wallet identifiers for OVO, ShopeePay, or LinkAja. We also record session data — device type and browser identifiers — to keep your account consistent across devices.
Yes. Log in and go to your account dashboard — your transaction history and session records are listed there. For a full summary of what categories of data we hold, send a written request through our support channel and we will respond with the details.
Contact our support team through live chat or email. We will verify your identity using your account access path before making any change. Once confirmed, we update the record and notify you through the same channel you used to raise the request.
No. Game studios in our lobby receive only the session signals needed to run a title — not your wallet details, contact address, or account credentials. Personal data stays within the minminbet account system and is not passed to content providers.
Contact support to start the closure process. Some records may be retained for a period required by applicable regulations in your eligible region. We will confirm what applies to your specific account before finalising the closure.
Transaction references and amounts processed through those wallets are covered by this policy on our side. The wallet provider's own privacy terms govern what they record on their end. We recommend reviewing each provider's terms directly for full clarity.